In 2010, Qatar became the first country in the Middle East to be selected to host the world's biggest football tournament, the FIFA World Cup™.
This was a proud day for the nation and the chance to write a new chapter in football history. But it was also an incredible opportunity to enhance welfare standards for the thousands of workers who were helping us prepare to deliver an amazing tournament.
On the road to 2022, we put our workers first.
This was the first FIFA World Cup to have a dedicated workers’ welfare and labour rights team to oversee the wellbeing of workers involved in the delivery of the tournament and ensure their rights were protected.
Who we are
We are Workers' Welfare & Labour Rights – a legacy programme established in 2013 by the Supreme Committee for Delivery & Legacy (SC), the organisation overseeing the planning of FIFA World Cup Qatar 2022™. Our aim is to achieve best practice in workers' welfare in Qatar, the region and the world – long after the last goal has been scored in 2022.
Since the day work began on our stadiums, we have welcomed over 30,000 workers from across the world to be part of this historic sporting mega-event. We are driven by a commitment to ensure that the people building our world-class stadiums and venues are treated with utmost dignity and respect. Our workers play an essential role in preparing Qatar to welcome the world in 2022 and their welfare is at the heart of the legacy this tournament will leave behind.
"We are gearing up for an unforgettable FIFA World Cup 2022™ – the first ever in the Middle East. Our goal of delivering a world-class sporting experience is driven by a greater responsibility of building a lasting legacy for Qatar and the region. Our workers have been a top priority since the day construction began and we are committed to ensuring their welfare throughout their time with us."
What we do
Our work is chiefly governed by the Workers' Welfare Standards, which we founded in 2014. These are robust principles that ensure that every worker on FIFA World Cup Qatar 2022™ projects receives the highest standards of health, safety, wellbeing and security throughout their time with us.
These standards are further bolstered by the day-to-day responsibilities that our team undertakes:
- Continuously developing effective compliance and enforcement mechanisms for the Workers' Welfare Standards
- Overseeing all our workers' health & safety
- Engaging internal and external stakeholders through outreach, training and research to inform policy and decision-making
- Developing and managing workers' welfare databases and reporting tools
Our journey in welfare
We are achieving long-term tangible changes that now serve as benchmarks across the country and the region. From reimbursement of unethical recruitment fees and launching pioneering cooling suits, to introducing a first-of-its-kind nutrition programme and electronic medical records systems for workers – our various strategic initiatives are improving the lives of our workers in Qatar, as well as their families back home.
We have celebrated several milestones along the way with the continuous support from our contractors and stakeholders. Take a look at our journey below.
As the tournament drew closer, our remit expanded to oversee host country operation services, including hospitality and other tournament-centric projects, with a wider view of embedding our Workers' Welfare Standards across more industries. Our responsibility now extends to the tens of thousands of service workers and operational staff who will play an integral role in the lead up to and during the delivery of the FIFA World Cup Qatar 2022™.
At Workers' Welfare & Labour Rights, we believe that the biggest football tournament in the world is an opportunity to effect real change. It is an opportunity to positively impact the lives of those who need it the most.
Key Project Statistics
Click on the stadium to view key statistics.
Figures are as of 31 December 2022.
Figures in videos are accurate and consistent with the period of filming.
Read more about Workers' Welfare: Homepage | Our Programmes | Our Legacy | Our Team | News & Reports